• Department:
  • Location:
    Kharkiv, Ukraine or remote
  • Education:
    Master’s Degree
  • Experience:
    2+ years

General Description

  • We’re looking for a talented, motivated community manager with a passion for blockchain and DeFi.


  • 2-3+ years experience as a community manager
  • A good understanding of blockchain and DeFi
  • A fast learner with good problem- solving and analytical skills
  • Able to write clearly, simply, and with empathy
  • Proactive and, responsible
  • Loves to help people and respectfully answer questions and resolve issues
  • Fluent in English


  • Create and manage the processes for effective interaction with a community and potential users from scratch;
  • Drive and lead conversations regarding “Primex Finance” related topics in online communities across different platforms, e.g. Telegram, Quora, Reddit, Twitter, Discord, etc.;
  • Analyze incidents that users may face and provide actionable recommendations to solve their problems using the product;
  • Identify potential opportunities and solutions to improve the “Primex Finance” brand position and implement them;
  • Collaborate with SMM specialists, designers, copywriters, and others;
  • Develop and execute a community-building strategy for external platforms, e.g. Quora, Reddit, etc.;
  • Continuously grow the community by testing different acquisition approaches and scaling what works;
  • Regularly moderate and engage with the community newcomers, members, and power users;
  • Develop and manage a robust community content strategy balancing business goals and community interests;
  • Design, configure, and continually optimize the community’s digital experience.
  • Identify sources of churn in the community and come up with creative ways to reduce it;
  • Collect, analyze, and provide community insights, updates, and verified hypotheses to the wider marketing team;
  • Manage difficult situations within the community to neutralize negativity and, whenever possible, improve the sentiment of communication;
  • Cultivate a sense of trust and belonging in the community around shared values and mission;
  • Cooperate with the brand marketing team to ensure consistency in brand tone of voice and messaging;
  • Constantly improve yourself by keeping up to date with the latest technologies and trends.


  • Remote working and flexible work hours;
  • Long-term and stable employment;
  • Competitive salary;
  • Personal and professional growth;
  • Compensation for professional IT events;
  • Paid vacation and sick days.